Family Pets Hot on Sale

We accept returns on non-sale items that are in original packaging, unused, and unwashed within 30 days of receipt. Please follow our returns/exchanges process below. If items do not meet our requirements for return, they will be shipped back to you in lieu of a refund. Shipping and handling charges are non-refundable (exceptions may apply).

Returns & Exchanges Process: If item(s) fit within our returns guidelines found in the Returns. Please allow 7-10 business days for the credit to appear on your account after your return is processed.